Dispatch & Delivery


Simply look for the logo to enjoy free shipping on selected items throughout the store. When your total purchase adds up to or over $150, we'll pay for your delivery... that's right. FREE SHIPPING ON ORDERS OVER $200. (Exclude Northern Territory, Western Australia)

Dispatch
We dispatch order within 24-48 business hours after your payment is cleared.


Delivery
We use Aust Post eParcel / Express service, the tracking number will be provided to customer after orders are dispatched.


Return policy
Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase.

step 1: Please try to contact one of our friendly team member to inform us the situation, remember we are always here to help.

step 2:Simply post your purchase back within 14 days ,however goods must be in original packaging and condition with all labels still attached.Please be aware that we are not responsible for verifying your address. If your address is invalid or not in-use, we will still post your goods and we will not be responsible for your goods or/and financial lose in this circumstance


step 3: Once we receieved the return item we will refund within 3 working days.

For further details please contact Benson Australia Service Phone: 02-8739 8520 (Mon-Fri 9:00am to 5:00 pm)